Case Study: Barclaycard Drives Learning and Fun With Training Games
Case Study: Barclaycard Drives Learning and Fun With Training Games As the lead instructional designer at Barclaycard, Walter Gill must ensure that the 17,000 domestic and international phone agents not only learn the details about their products, but prove mastery. “It’s challenging to try to make the material exciting and engaging,” he said. Last […]
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