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Cookie Policy

Introduction

To make this website work properly, and to provide the most relevant products and services to our site visitors and members, we place small data files called cookies on your device. This policy provides you with information about cookies and how to control them for this website.

What is a Cookie?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie, to develop a record of the user’s online activity. Cookies on this site may be delivered in a first-party (set by The Training Arcade® website) or third-party (set by another website) context and may also be set in association with emails you receive from us.

Cookies help us enhance your experience when using the website. They also help us understand how people use our site, such as which pages are most popular, so that we can better serve our site users and members.

Cookies Used on This Site

  • Essential Cookies. These cookies are essential for enabling user movement around our website and providing access to features such as your profile and purchases, member-only resources, and other secure areas of the website. These cookies do not gather information about you that could be used for marketing purposes and do not remember where you have been on the internet. This category of cookies cannot be disabled. The table below provides more information about these cookies.

Analytics Cookies. We use Google Analytics cookies to collect information about how visitors use our website. These cookies collect information in the aggregate to give us insight into how our website is being used. We anonymize IP addresses in Google Analytics, and the anonymized data is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The following table has more information about these cookies.

To view an overview of the privacy of your Google Analytics cookies please go here: https://support.google.com/analytics/answer/6004245.

You may install a Google Analytics Opt-out Browser Add-on by going here: https://tools.google.com/dlpage/gaoptout.

Marketing Cookie. We also use a marketing database management program that deploys a cookie when a user interacts with a marketing communication, such as a marketing email or a marketing-based landing page on our website. This cookie collects personal information such as your name, which pages you visit on our website, your history arriving at our website, your purchases from The Training Arcade®, and the like. Collected information is used to evaluate the effectiveness of our marketing campaigns or to provide better targeting for marketing. The following table provides more information about this cookie.

How to Control and Delete Cookies

  • Consent Settings Button
    The Training Arcade® Cookie Consent Settings Button can be utilized to customize your cookie preferences. Click on the floating settings button on the bottom left-hand corner of the screen to update your settings at any time. The tool will record when you have consented to our cookie policy and will ask for consent again annually to ensure users stay up-to-date with changes to our cookie and privacy policies. The consent tool specifically controls the marketing cookies and analytical cookies set by using our primary public website (thetrainingarcade.com). Essential cookies cannot be disabled, nor can the tool be used to block cookies on third-party websites linked from our website.
  • Using Your Browser
    Many of the cookies used on our website and through emails can be enabled or disabled through our consent tool or by disabling the cookies through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.

Cookies that Have Been Set in the Past
Collection of your data from our analytics cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used, however, we will stop using the disabled cookie to collect any further information from your user experience. For our marketing cookie, when a user opts out of tracking, a new cookie is placed to prevent users from being tracked.

Questions?

For more information, feel free to contact us at support@thegameagency.com

Cookies for The Training Arcade® Subscription Service

First Party Cookies: the cookie is placed, read, and stored by TGA and used on its site only, not a third party

NamePurposePOICategoryDuration of Cookie:Duration associated personal data is stored
Cookie NameDescriptionData tied to cookie by:
  • Subscriber
  • Subscriber Player
  • Visitor
  • Essential (to the site’s functioning)
  • Analytics
  • Supports advertising (behavioral advertising)
Duration:
  • Persistent (if so, how long)
  • Temporary (if so, how long, e.g., session)
Duration personal data associated with cookie is stored
tta.authentication stores player API key dataSubscriber PlayerEssentialTemporary30 Days on their local. We store the data in our database for life of the account plus 6 months.
tta.playerstores registration information Subscriber PlayerEssentialTemporary30 Days on their local. We store the data in our database for life of the account plus 6 months.

Third Party Cookies: the cookies is placed, read, and stored by a third party, not TGA; allows someone other than TGS to track a user across sites

NamePurposePOICategoryDuration of Cookie:Duration associated personal data is stored
1P_JARSet by Google. This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. Google’s policies can be viewed at https://policies.google.com/technologies/typesVisitorAnalyticsTemporarySession
_gaUsed by Google Analytics to collect anonymous information about how visitors use our website. We use the information to compile reports and help us improve our website. The information collected is anonymous and includes the number of visitors to the website, what pages they visited and where they have come to the website from. googleanalytics.comVisitorAnalyticsTemporary2 years
_gatUsed by Google Analytics to collect anonymous information about how visitors use our website. We use the information to compile reports and help us improve our website. The information collected is anonymous and includes the number of visitors to the website, what pages they visited and where they have come to the website from. googleanalytics.comVisitorAnalyticsTemporary1 minute
_gidUsed by Google Analytics to collect anonymous information about how visitors use our website. We use the information to compile reports and help us improve our website. The information collected is anonymous and includes the number of visitors to the website, what pages they visited and where they have come to the website from. googleanalytics.comVisitorAnalyticsTemporary24 hours
__stripe_midStripe is used to make credit card payments in our application. Stripe uses this cookie to remember who you are and process payments without storing any credit card information on our servers. js.stripe.comVisitorEssentialTemporary1 year
__stripe_sidStripe is used to make credit card payments in our application. Stripe uses this cookie to remember who you are and process payments without storing any credit card information on our servers. m.stripe.networkVisitorEssentialTemporary30 minutes

Cookies for The Training Arcade® Marketing

First Party Cookies: the cookie is placed, read, and stored by TGA and used on its site only, not a third party

NamePurposePOICategoryDuration of Cookie:Duration associated personal data is stored
_gcl_auProvided by Google Tag Manager to experiment advertisement efficiency of websites using their services.VisitorAnalyticsTemporary3 months
_gidInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.VisitorAnalyticsTemporary1 day
_gat_UA-60248870-3A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.VisitorAnalyticsTemporary1 minute
_ga_QK8HC8X8D7This cookie is installed by Google Analytics.VisitorAnalyticsTemporary2 years
_gaThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.VisitorAnalyticsTemporary2 years
messagesUtkHubSpot sets this cookie to recognize visitors who chat via the chatflows tool.VisitorFunctionalTemporary5 months 27 days

 

Third Party Cookies: the cookies is placed, read, and stored by a third party, not TGA; allows someone other than TGA to track a user across sites

NamePurposePOICategoryDuration of Cookie:Duration associated personal data is stored
GPSRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location from youtube.comVisitorMarketingTemporary1 day
1P_JARThese cookies are used to collect site statistics and track conversion rates. VisitorMarketingTemporary1 month
AnalyticsSyncHistoryUsed to store information about the time a sync with the lms_analytics cookie took place for users in the Designated CountriesVisitorOtherTemporary1 month
li_gcUsed to store guest consent to the use of cookies for non-essential purposesVisitorOtherTemporary2 years
JSESSIONID General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.VisitorAnalyticsTemporarySession
_GRECAPTCHAThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.VisitorNecessaryTemporary5 months 27 days
__cf_bmThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.VisitorFunctionalTemporary30 minutes
UserMatchHistoryLinkedIn sets this cookie for LinkedIn Ads ID syncing.VisitorFunctionalTemporary1 month
bscookieLinkedIn sets this cookie to store performed actions on the website.VisitorFunctionalTemporary2 years
lidcLinkedIn sets the lidc cookie to facilitate data center selection.VisitorFunctionalTemporary1 day
test_cookieThe test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.VisitorMarketingTemporary15 minutes
bcookieLinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.VisitorFunctionalTemporary2 years
IDEThis cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.VisitorMarketingTemporary1 year
langLinkedIn sets this cookie to remember a user's language setting.VisitorFunctionalTemporarysession
__hstcThe main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).VisitorAnalyticsTemporary6 months
hubspotutkThis cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor.VisitorAnalyticsTemporary6 months

 

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