Are there any geo-blocking concerns that we need to consider for our international students? (i.e., would The Training Arcade® platform be accessible from countries such as China, Russia, etc.) Date: January 27, 2021 By: Jennifer Hassell Categories: Data, Security, and Privacy Policy Read More
Can we use the games within our eLearning courses without connection to your server? Do we need to host it on internal web server to create a weblink? Date: February 4, 2021 By: Jennifer Hassell Categories: Compatibility and Integrations, Data, Security, and Privacy Policy Read More
Does the Third Party provide the service using a “multi-tenant cloud infrastructure” in which the Third Party’s infrastructure (servers, databases, applications) is shared with multiple customers (tenants)? Date: January 27, 2021 By: Jennifer Hassell Categories: Data, Security, and Privacy Policy Read More
How do I protect my content and data? Date: January 27, 2021 By: Jennifer Hassell Categories: Data, Security, and Privacy Policy Read More
How does reporting work for the overall course with the games? Will the course progress be tracked on our LMS (SCORE, Completion, Quiz responses from Lectora assessment). Will there be a common identifier on LMS and your server to merge reports from our LMS and your server? Date: February 4, 2021 By: Jennifer Hassell Categories: Data, Security, and Privacy Policy Read More
What features will be unavailable in the games if it does not connect to your server? In some instances, connection to the external servers would not be possible due to data privacy and network security. Date: February 4, 2021 By: Jennifer Hassell Categories: Data, Security, and Privacy Policy Read More
What is the recovery time frame/plan if The Training Arcade® repository has an outage? Date: January 27, 2021 By: Jennifer Hassell Categories: Data, Security, and Privacy Policy Read More
What kind of user data does it capture from user machines during the session? Date: February 4, 2021 By: Jennifer Hassell Categories: Data, Security, and Privacy Policy Read More
Will our information be stored on cloud computing resources that are shared amongst multiple customers of the Third Party? Date: January 27, 2021 By: Jennifer Hassell Categories: Data, Security, and Privacy Policy Read More