What is the recovery time frame/plan if The Training Arcade® repository has an outage?
We maintain policies related to business continuity and disaster recovery alongside policies that govern security, privacy, IT, company processes, software development, and human resources. Our Incident Response Policy and Service Level Agreement articulate the communication and escalation process in the event of any downtime (including details of Maximum Tolerable Downtime, Recovery Time Objective, Recovery Point Objective, and Response Time, along with other related details).