How Can We Help?
- Administrator, Creator, and Viewer Rights and Responsibilities
- Are you 508 Compliant?
- Can a user create a profile that has a User Name & Login?
- Can I add our company’s privacy policy on every screen of every game?
- Can we modify the game functionality by editing its supporting script files?
- Can you copy the questions?
- Can I add corrective feedback to each of my questions?
- Can I customize The Training Arcade® based on my brand guidelines?
- Can I show a leaderboard during an Instructor-Led Training?
- Can you only have one attempt to a game but several chances to answer wrong questions?
- Can you you upload your questions all at once?
- Do you have a library of training content?
- How can I pull data from the dashboard and view?
- How do I download analytics data into an Excel sheet?
- How do I get results from the poll feature?
- How do I reset the game to clear all the Analytics created when I tested the game?
- How does the transfer of data (attempts, scores, etc.) to an LMS work for SCORM wrapped games?
- Is the game limited to 3x per person like it shows on the analytics?
- Can the games be hosted on a modern SharePoint site?
- Can they pick the usernames and any other information required to setup user records at your side from the LMS (ours or client’s) without prompting for authentication?
- Can we embed a game into a PowerPoint presentation?
- Can we host these games on our servers as SCORM (on LMS) or web server to run it? We cannot connect to external server for loading content or user data reporting.
- Can we use the games within our eLearning courses without connection to your server? Do we need to host it on internal web server to create a weblink?
- Could we embed a game in our Canvas course?
- Are there any geo-blocking concerns that we need to consider for our international students? (i.e., would The Training Arcade® platform be accessible from countries such as China, Russia, etc.)
- Can we use the games within our eLearning courses without connection to your server? Do we need to host it on internal web server to create a weblink?
- Does the Third Party provide the service using a "multi-tenant cloud infrastructure" in which the Third Party's infrastructure (servers, databases, applications) is shared with multiple customers (tenants)?
- How do I protect my content and data?
- How does reporting work for the overall course with the games? Will the course progress be tracked on our LMS (SCORE, Completion, Quiz responses from Lectora assessment). Will there be a common identifier on LMS and your server to merge reports from our LMS and your server?
- What features will be unavailable in the games if it does not connect to your server? In some instances, connection to the external servers would not be possible due to data privacy and network security.
- Can I get rid of the ID section for registration?
- Can we set XP to be different per activity/game?
- Can you use an employee ID number instead of an email address?
- Do Admins need to set up Achievements or is that a built-in option?
- Do games have to be added to an Arcade in order for players to battle each other?
- Do the teams within a challenge need to be equal in size? Would a larger team have an advantage over a larger team?
- Can I assign the Daily Double to a specific clue in Jeopardy!®?
- Can I create Jeopardy!® games in different languages?
- Can I disable Double Jeopardy! or Final Jeopardy!?
- Can participants choose teams in Jeopardy!® and play against each other?
- Can we send out a JEOPARDY!® game prior to our conference?
- Can you condense a Jeopardy!® game into 30 minutes, or does it need to be 60?
- Have you encountered any issues with data bandwidth that would limit a participant's ability to join the games?
- How do I build a Trivia game?
- How many answer choices can you include for Multiple Choice questions in Trivia?
- What can Trivia be used for?
- What is the max character limit for Trivia?
- What question types can I use in Trivia?
- No Related Content
- Can I disable Double Jeopardy! or Final Jeopardy!?
- Can I see what participants are wagering during a Jeopardy!® game?
- Can I skip to Final Jeopardy!®?
- Can we lean into the entertainment aspect of JEOPARDY!® instead of the training aspect?
- Can we split the game up into smaller segments throughout the duration of our event?
- Can you condense a Jeopardy!® game into 30 minutes, or does it need to be 60?
